Privacy Policy – 77plus Online Casino

1. Introduction

This Privacy Policy ("Policy") applies to all personal data processed by 77plus in connection with the operation of its online gaming platform accessible at 77plus.win. It covers data collected during account registration, identity verification, gameplay, financial transactions, customer support interactions, and your general use of the platform.

By registering an account on 77plus, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not register or continue using the 77plus platform.

This Policy should be read together with the 77plus Terms and Conditions, which govern your contractual relationship with the platform. Where this Policy refers to the "77plus platform," this includes the website, any related web applications, mobile browser interfaces, and all services offered under the 77plus brand.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, 77plus acts as the Personal Information Controller with respect to the personal data of its registered players and website visitors. 77plus is responsible for determining the purposes and means by which your personal data is processed in connection with the platform.

Inquiries, complaints, and data subject requests relating to personal data held by 77plus may be submitted to our Data Protection Officer via email at: [email protected] (plain text — not a clickable link). 77plus will respond to data subject requests within the timeframes mandated by applicable Philippine law.

3. Personal Data We Collect

3.1 Registration Data

When you create a 77plus account, we collect the following personal data:

• Full legal name as it appears on your government-issued identification.
• Date of birth (used to verify the 21+ age requirement).
• Philippine residential address.
• Email address.
• Philippine mobile phone number.
• Chosen username and encrypted password.

3.2 Identity Verification (KYC) Data

In compliance with PAGCOR regulations and the Anti-Money Laundering Act (AMLA), 77plus collects identity verification documents including:

• Copy of a valid Philippine government-issued photo ID (passport, driver's license, UMID, PhilSys National ID, PRC ID, voter's ID, or equivalent).
• Proof of residential address (utility bill, bank statement, or similar document issued within three months).
• Selfie or live facial image captured during identity verification, where required.
• Proof of ownership of the payment method used for deposits and withdrawals (e.g., screenshot of GCash account in your name).

3.3 Financial Transaction Data

All deposit and withdrawal transactions on 77plus are recorded, including transaction amounts in Philippine Peso, timestamps, payment method details (such as GCash reference numbers or bank transfer details), and account balances. This data is retained for financial record-keeping, AMLA compliance, and regulatory reporting obligations.

3.4 Gameplay and Platform Activity Data

77plus records your gameplay activity, including games played, bet amounts and outcomes, session duration, bonus usage, and interaction with platform features. This data is used for regulatory compliance, dispute resolution, fraud detection, and to improve platform performance.

3.5 Device and Technical Data

When you access the 77plus platform, we automatically collect technical data including your IP address, device type and operating system, browser type and version, referring URL, and session activity logs. This information is used for security monitoring, fraud prevention, and platform analytics.

3.6 Customer Support Communications

If you contact 77plus via live chat, email, or any other support channel, we retain records of those communications, including the content of messages, timestamps, and the resolution of any queries or disputes raised.

4. How We Use Your Personal Data

77plus processes your personal data for the following purposes:

Purpose	Data Used
Account creation and platform access	Registration data, device data
Identity verification and age confirmation (21+)	KYC documents, date of birth
Processing deposits and withdrawals in PHP	Financial transaction data, KYC data
AMLA and PAGCOR regulatory compliance	All data categories as required
Fraud detection and security monitoring	Device data, transaction data, gameplay data
Dispute resolution and audit	Gameplay data, transaction data, support records
Responsible gaming management	Registration data, gameplay data
Customer support delivery	Registration data, support communications
Platform improvement and analytics	Gameplay data, device data (anonymised where possible)
Promotional communications (with consent)	Email address, mobile number

5. Legal Basis for Processing

77plus processes your personal data on the following legal grounds under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the 77plus Terms and Conditions, including account management, payment processing, and gameplay delivery.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AMLA obligations, tax reporting requirements, and other applicable Philippine laws.
• Legitimate interests: Processing necessary for fraud prevention, security monitoring, and platform integrity, where these interests do not override your fundamental rights.
• Consent: Processing for optional purposes such as promotional communications, where you have provided explicit, freely given consent that you may withdraw at any time.

6. Data Sharing & Disclosure

77plus does not sell your personal data to third parties. We may share your data in the following limited circumstances:

6.1 Regulatory Authorities

77plus is required by law to disclose player data to PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities upon lawful request or as required by our operating license conditions.

6.2 Service Providers

We engage third-party service providers who process data on our behalf under strict contractual data processing agreements. These include payment gateway operators (for GCash, PayMaya, BPI, BDO, Metrobank transactions), identity verification service providers, cloud infrastructure providers, and fraud detection service providers. All such providers are required to handle your data in compliance with applicable Philippine data protection law.

6.3 Legal Proceedings

77plus may disclose personal data to law enforcement agencies, courts, or other legal authorities where required to do so by valid legal process, court order, or applicable law, or where necessary to protect the legal rights and interests of 77plus or its players.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same protections outlined in this Policy and compliance with applicable Philippine law.

7. Cookies & Tracking Technologies

The 77plus platform uses cookies and similar tracking technologies to maintain your login session, remember your preferences, prevent fraudulent activity, and collect anonymous analytics data about platform usage. Cookies are small text files stored on your device by your browser.

Essential cookies (required for the platform to function, including session management and security) cannot be disabled without preventing your use of the platform. Non-essential cookies (analytics and performance tracking) may be managed through your browser settings. Disabling non-essential cookies will not affect your ability to use the 77plus platform.

8. Data Retention

77plus retains your personal data for as long as your account remains active and for such additional period as required by applicable law and regulatory obligations. Specific retention periods include:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years following each transaction.
• Gameplay records: Retained for a minimum of two (2) years for dispute resolution and audit purposes.
• Customer support records: Retained for two (2) years following resolution of the relevant query or dispute.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with 77plus's data disposal procedures.

9. Data Security

77plus implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorized personnel on a need-to-know basis, two-factor authentication requirements for administrative platform access, and regular security audits and vulnerability assessments.

While 77plus takes reasonable measures to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying 77plus immediately if you suspect unauthorized access to your account.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 77plus:

• Right to be informed: The right to be notified of how your personal data is being collected and processed — which this Policy fulfills.
• Right of access: The right to request a copy of the personal data 77plus holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for specific purposes, including direct marketing.
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used format.
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at: [email protected]. 77plus will respond to all data subject requests within fifteen (15) days of receipt, in accordance with Philippine law.

11. Children and Minors

The 77plus platform is strictly restricted to individuals aged 21 years and above. 77plus does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been submitted by an individual who is under 21 years of age, we will immediately suspend the associated account and delete the personal data in question. If you believe that a minor has registered on the 77plus platform, please notify us immediately at: [email protected].

12. Third-Party Links

The 77plus platform may contain links to third-party websites or services. This Privacy Policy applies solely to data processed by 77plus and does not cover the data practices of any third-party websites. 77plus is not responsible for the privacy practices or content of any linked third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

77plus reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via the email address on file or through a prominent notice on the 77plus platform. The "Last Updated" date at the top of this Policy will reflect the date of any revision. Your continued use of the 77plus platform following notification of changes constitutes your acceptance of the revised Policy.

14. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 77plus, please contact our Data Protection Officer. Our customer support team is available via live chat from 8:00 AM to 12:00 Midnight (Philippine Standard Time). For written inquiries, please email: [email protected] (plain text only — not a clickable link). We aim to respond to all privacy-related queries within 48 hours.